Yes! The venue features accessible walkways and bathroom facilities, and a Closed Loop system will be active for people with hearing aids.

Once you have received your emailed emailed ticket confirmation, please use the attendee information link within the email to add/update the accessibility requirements for you and/or other attendees.

If you have unique needs you'd like to discuss, please email [email protected] or call (03) 9450 0900.

Yes to both! 

Until 30 June 2024 Early Bird registration is $550 AUD for a single day (save $150) and $800 AUD for two days (save $200). 

For students, Single Day Student Admission is $450 AUD and $600 AU for two days. (Please note, you will be required to show a copy of your valid student ID.)

Kids First takes the security and privacy of your personal information, including credit card details very seriously. Our credit card provider never stores your credit card information, only using it to process your transaction. Our provider possesses a PCI certification which ensures the security of card data through a set of requirements, including installation of firewalls, encryption of data transmissions and use of anti-virus software. 

We will mail you a copy of your ticket to the email address you supplied during the purchase process. If you require a hardcopy ticket, please forward your ticket confirmation to [email protected]

Your registration information will be included in your emailed ticket confirmation. If you haven’t received this within 24 hours of your ticket purchase, please check your junk folder. Not there? Please email [email protected] and we will locate it.

As there is very limited ticket allocation for this event, we highly recommend pre-booking to avoid disappointment. In the event we do not exhaust our ticket capacity prior to the event, we will announce available tickets via our social media channels. Best to follow us on Facebook, LinkedIn, Instagram and Twitter to be the first to hear.
 

To transfer for registration to someone else, simply email [email protected] and include:

- your ticket number (found in your purchase confirmation)
- your full name
- the full name you'd like to transfer the ticket into

and we will action this and confirm the transfer via return email. 

Regrettably, we will not be able to offer refunds for changes-of-mind.

In the unlikely event we have to reschedule the event, we will email you to offer the option of a full refund, or transfer of your ticket to the new event date.

If we have to cancel the event entirely, we will automatically refund your purchase amount using the credit card details you purchased with.

Absolutely. Please fill in the form here and we will gladly organise a Tax Invoice for payment via EFT. For any further queries, please email [email protected].

Our team will do their utmost to cater to all allergies and food intolerances. 

Once you have received your emailed emailed ticket confirmation, please use the attendee information link within the email to add/update the dietary requirements for you and/or other attendees.

As this is a professional conference, we suggest smart casual attire.

You can find all information about the forum, including timetabling information, by scrolling above under program.

The venue for the event, Sofitel Melbourne on Collins, is offering our attendees access to parking at $45 a day subject to availability. To book, please contact Sofitel Melbourne on (03) 9653 0000 or [email protected] and mention our conference. 

Alternatively, public parking is available from $28 a day with First Parking at 28 Flinders Ln.

Our venue partner for this event, Sofitel Melbourne on Collins will be delighted to accommodate you in one of their recently renovated guest rooms, subject to availability. To book, visit their website or contact Sofitel Melbourne on (03) 9653 0000 or [email protected].

Alternatively, there are myriad hotels and motels within walking distance for you to choose from.

There will be a registration desk set up at the entry to the venue at 8.30am each day. Our friendly staff will be there to answer any questions you may have.

Kids First is a proudly independent child and family services provider and early education specialist, made up of talented, passionate, purpose-driven professionals committed to changing lives.

Our vision is for all children and young people to thrive in resilient, strong and safe families and communities. A big part of bringing our vision to life is innovating approaches that allow children to heal from trauma, such as our Sexual Abuse Counselling and Prevention Program, which was the first of its kind in Victoria. Learn more.

Kids First Australia is a registered charity with the Australian Charities and Not-for-profit Commission (ACNC) and eligible tax-deductible donations have Deductible Gift Recipient (DGR) status with the Australian Tax Office.